IT Officer

The Foundation for Access to Rights - FAR is seeking qualified candidates for an IT Officer (Developer) role.
 

Learn more about FAR here.

Send your application to office@farbg.eu.

Application deadline: 20 January 2023
 

Desired Candidate Profile 

Excellent level professional experience and knowledge of the following: 

• Google workplace and its integrations and Microsoft 365
• 2+ years of experience as a SharePoint Site Owner and/or Site Collection Administrator
• 1+ year of experience with Office 365 development utilizing Flow, and Teams and SharePoint Online.
• Excel, Power Query and Power BI experience, and MS Lists
• Extensive experience in the Microsoft Power Platform - Flow, Power Automate Desktop and Power Virtual agents
• Experience customizing SharePoint lists.
• Knowledge of Flow licensing Automating business processes with Microsoft Flow.
• Ability to create custom connectors for Microsoft Flow
• Integration with Virtual agents, Power apps
• Data collection and data cleaning
• Experience with Drupal
• Solid experience with Google analytics and website analytics
• Experience with digital communication and online scheduling tools, automation and integration of calendars
• Security Technologies; Anti-Virus, Firewall, Disk-Encryption, Email Security, Intrusion Detection, Web Filtering
• Experience in developing reporting tools and solution
• Excellent troubleshooting and communication skills.
• Previous experience in application or implementation support domain is necessary
  

Duties

• Assist in developing FAR’s digital legal aid tool – Migrantlife.bg Request Assistance
• Work closely with the Digital Engagement Officer on implementing the digitalization of FAR’s processes and workflows
• Assist the FAR team in implementing set standards for applications that meet the needs of the users and support the overall Information and Communication Technology strategy
• Ensure that ICT problem recovery is done as quickly as possible and make regular system back-ups
• Provide coaching and training to ICT staff and users. Draft procedures and instructions to promote a better understanding of the use of the ICT equipment.
• Liaise directly with end users to clarify, analyse and resolve reported issues, delivering high standards of customer service.
• Perform other related duties as required.
  

Shortlisting Criteria:

• A minimum of 5 years work experience on ICT work
• Excellent English/Bulgarian language skills
• Presented portfolio of developed solutions
• Presented CV.

Engagement – part time